Shipping Policy – Solid Wood Decor
At Solid Wood Decor, we are committed to delivering your furniture quickly and safely. Please review our shipping policy for more details on our shipping process.
1. Shipping Locations
We currently offer shipping only within Rajasthan and Lucknow. Orders placed outside these regions will not be processed or shipped.
2. Shipping Charges
- We provide standard shipping within Rajasthan and Lucknow.
- Any applicable shipping charges will be displayed during the checkout process and added to your order total before purchase.
3. Delivery Time
- We aim to deliver your products within 3-5 business days from the date of order confirmation.
- Delivery times may vary depending on factors like product availability or unforeseen logistical challenges. We will keep you updated on the status of your delivery and provide tracking information, if available.
4. Delivery Process
- Our delivery partners will deliver the products to the address provided at checkout.
- For deliveries to multi-story buildings or apartments, if no service lift is available, our delivery team will deliver the product to the ground floor.
5. Delivery Attempts
- Our delivery partner will attempt delivery once. If the delivery is missed due to customer unavailability or other reasons, additional charges may apply for subsequent attempts.
6. Inspection Upon Delivery
- Please inspect the product upon delivery. If any damage or defect is noticed, inform the delivery personnel immediately and contact our customer support.
- Any issues regarding damage or defects must be reported within 72 hours of delivery. Refer to our Return and Refund Policy for further instructions.
7. Contact Us
For any questions or concerns regarding shipping, please feel free to reach out through our Contact Page.